Keith, thanks for linking this article. I found it very profound. Especially having just spent the day at work, doing the three group behaviors, and wondering why does this happen, every day.
glad it was useful!It's really quite interesting some of the psychology behind these things.A good book that I came across last year is :-http://www.amazon.com/Experiments-People-Revelations-Social-Psychology/dp/0805828974well worth the read!
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